A supplier "changes" bank details
An email arrives asking to update payment details. It looks normal. Your team updates the record and pays the next invoice to the scammer.
A short sprint for Australian SMEs to lock down supplier bank-detail changes, invoice approvals, staff verification, and email-risk basics — and produce insurer-ready evidence.
Payment redirection fraud needs one rushed invoice and one weak verification process. Australian scam losses exceed $2 billion a year, and the ACCC warns specifically about fake invoices and changed bank details. The controls to stop it are simple and cheap — most businesses just don't have them written down.
An email arrives asking to update payment details. It looks normal. Your team updates the record and pays the next invoice to the scammer.
No one calls a known number to confirm. There's no approval matrix and no owner for bank-detail changes.
The payment is hard to recover, and insurers increasingly ask what controls you had in place first.
A 45-minute review of your payment-change workflow, a risk score and the top 10 fixes. Credited to a sprint if you proceed within 14 days.
Everything in Starter, plus:
Australian SMEs (10–200 staff) with a finance or admin team and frequent supplier payments: construction & trades, professional services, real estate, medical & allied health clinics, accounting & bookkeeping, and manufacturing/distribution.
Bring one example of your current supplier bank-detail change or payment-approval process. We'll tell you the fastest way to close the gap.
Or email [email protected]